FAQ software
Put the power of knowledge in your customers' hands with intelligent FAQ software
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With Mayday Selfcare FAQ software, create and manage a personalized, intelligent help center that reduces contact rates and increases customer satisfaction tenfold.
The ultimate Knowledge Base Software
Streamlined solutions for seamless customer relations
Unlock the power of up-to-date knowledge, intelligently distributed through your omnichannel Knowledge Base Software.
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100% customizable customer portal
Create your own FAQ where you can customize your logo, colors, fonts and even add custom code with FAQ Mayday software.
Analytics
Thanks to dashboard tracking, you can identify the most effective or obsolete content in your FAQ software, so you can make the right decisions.
Intelligent experience
The AI-enhanced search engine in our FAQ software understands the customer's problem and suggests the most appropriate knowledge.
Mayday - at your service
Our dedicated knowledge managers will help you customize your knowledge base.
The numbers speak for themselves
24% faster ticket resolution
Customer support agents have instant access to relevant knowledge.
48% reduction in training time
Onboard new customer support agents in half the time.
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18% CSAT improvement
Improve your first contact resolution rate and boost customer satisfaction.