Resources
The best of our advice concentrated in a snackable and easily actionable format: everything we love about Mayday!
Webinar
Knowledge management: 3 best practices for high-performance AI chatbots
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Webinar
Symmetry of attention in customer service: from theory to practice
Webinar
Symmetry of attention in customer service: from theory to practice
August 25, 2023
Customer relations
Template
Editorial planning template for knowledge base
Template
Editorial planning template for knowledge base
June 21, 2023
Knowledge Management
Template
Sample editorial charter for a knowledge base
Template
Sample editorial charter for a knowledge base
June 21, 2023
Knowledge Management
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Webinar
AI for customer service: benefits, risks and uses
Webinar
AI for customer service: benefits, risks and uses
June 21, 2023
IA
